Using Stridekick | Stridekick Help Center

Stridekick 2.0 FAQ

The new Stridekick app is set to launch December 2019! Here are the answers to our frequently asked questions.

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Your Dashboard and Challenges

How to Join a Team in Team Leaderboard

Learn how to add yourself to a team and how to change teams before your challenge begins for a Team Leaderboard challenge

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Navigating Stridekick's Web Dashboard

Learn how to view your challenge scores and content on the Stridekick website

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Navigating the Challenges Tab

Quickly locate your challenges and challenge invites from the Challenges tab

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How to Create a Team in a Team Leaderboard Challenge

Learn how to create a team for a Team Leaderboard challenge

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How to Access Announcements

Learn about announcements, including where to find current and past announcements on the mobile app and website

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Navigating Stridekick's Mobile Dashboard

Learn how to navigate the Stridekick mobile dashboard

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Challenges

User-Created Challenge Types: Leaderboard, Streak, and Target

Learn more about Stridekick's challenge modes

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How to Join a Community Challenge from the Stridekick Dashboard

Learn how to join a community challenge from the Stridekick dashboard

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How to Edit a Challenge as Challenge Creator

Learn how to adjust your challenge goal, start date, duration, name, and description

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How to Create and Delete User-Created Challenges

Learn how to create and delete user-created challenges in the Stridekick mobile app

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How to Respond to a Challenge Invite

Learn how to respond to challenge invites from the Stridekick dashboard

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How to Invite Friends to Join Your Challenges

Learn how to invite friends to join your challenges in Stridekick

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How to Leave a Challenge

Instructions on how to remove yourself from a challenge in Stridekick

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Understanding Grace Period Rules

Learn more about our 3-day grace period rules that apply by default to all challenges

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Using Chat, Friends, and Badges

How to Mute a Challenge or Team Chat from the Mobile App

Learn how to mute all in-app and push notifications for a specific challenge or team chat thread from the mobile app

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Updated over a week ago

Reporting Chat Messages

Learn how to remove offensive messages from challenge chats

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Using the Chat Feature in Stridekick

Find out how to chat with fellow challenge participants, teammates, and friends in Stridekick

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Using the Friends Feature in Stridekick

Find out how to send, respond to, and cancel friend requests, how to unfriend, and how to send direct chat messages to friends

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How to View and Earn Badges

Learn how to view and earn Badges in the Stridekick mobile app

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Your Profile and Account Settings

Navigating Your Mobile Profile

Access your activity and challenge history, badges, settings, and change your cover photo from your profile in the mobile app

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Activity Insights (Web Only)

View your weekly, monthly and yearly activity averages with Activity Insights on our website at app.stridekick.com

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How Do I Edit My Profile?

Follow these steps to edit your username, password, email, profile picture, privacy settings, and more

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How Can I Change My Fitness Tracking Device?

Use this article to edit your fitness tracking device preference to a new device

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How Do I Change My Password?

Learn how to change your password in Stridekick

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How Do I Change My Time Zone?

Learn how to change your time zone in Stridekick

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How Do I Delete My Account?

Learn how to delete your Stridekick account here

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How to Adjust your Push Notifications Preferences

Follow these steps to adjust your push notifications in Stridekick

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