How do I join the NYU Global Team Challenge? 

To join the challenge, follow the challenge link sent from your program admin. After creating your account and logging in, answer four supplemental questions and indicate that you have read and understand the Waiver of Liability. You will not be able to join a team if you do not complete each supplemental question. Join your team. 

You will be automatically placed in the NYU target challenge.

Fall Challenge Key Dates:

The NYU Target Challenge runs 10/3-10/31.
The NYU Team Challenge runs 10/3-10/31.

Devices and Troubleshooting 

What devices can connect to Stridekick?

Stridekick offers cross device compatibility making it the perfect place for everyone to play. We support most major fitness trackers, including:

  • Android Phones - Android 4.1 or above through the Google Fit app.
  • Apple Watch 
  • Fitbit - Zip, One, Flex, Charge, Charge HR, Surge, Alta, Blaze, MobileTracker app
  • Garmin - vívofit, vívofit 2, vívosmart, vivosmart HR, vívoactive, vivokí, **
  • Google Fit (Android)
  • IPhone 5s and above
  • Jawbone - UP, UP24, UP Move, UP2, UP3, UP4
  • Misfit - Flash Cyclist, Flash, Link, Ray, Shine, Shine2, Speedo Shine, Swarovski Activity Crystal
  • Pebble - Classic, Steel, Time Round, Time Steel, Time
  • Xiaomi - Mi Band
  • Withings - Pulse, Pulse O2, Activité Pop, Activité, Activité Steel

**Stridekick can usually connect with the Garmin Forerunner and Fenix devices, however we can only pull the accelerometer data (not the GPS recorded data).

How do I connect my device?

Find your device from the selection of options below and follow the directions to get everything set up.

Android: How do I connect my Android Phone?

Apple Watch: How do I connect my Apple Watch?

iPhone: How do I connect my iPhone as my tracker?

Fitbit: How do I connect my Fitbit?

Garmin: How do I connect my Garmin?

Google Fit General: How do I connect via Google Fit?

Jawbone: How do I connect my Jawbone?

Misfit: How do I connect my Misfit?

Pebble: How do I connect my Pebble watch?

Withings: How do I connect my Withings?

Manual entry: How do I manually enter my steps

If you have any issues connecting your device please select the blue chat icon in the bottom right hand corner.

How does syncing work?

Stridekick grabs your data automatically after you sync your device to your device's app. We can't pull data directly from your device so you have to sync it throughout the Challenge! Participants must sync at least once every 3 days.

To sync, simply open up your device app on your phone (e.g. Fitbit app, iPhone Health app). We recommend syncing several times a day to ensure your steps are counted for the challenge. There is a slight delay, so it may take up to 10 minutes for your data to reach Stridekick.

*If you do not see your activity after several sync attempts reach out to us for assistance by using the help icon on the bottom right of the screen.

How do I communicate with other members?

You can communicate with your fellow members by using the message feed in the challenge. Follow these instructions to get to the message board

  1. Log into your Stridekick account
  2. Click on “Challenges"
  3. In a browser, click on your challenge and the message board will be to the right of the challenge statistics.
    In the app, click on the message icon associated with a challenge from the dashboard.

Post questions for your team or group, fun workouts you've completed, and encouraging/competitive messages. You can also include photos by clicking on the blue camera button under the text box.

Need help?

Reach out to Stridekick support! Just click on the blue chat icon in the corner of the site, or head to “More” and “Need help? Message Us Here!” from the app. The Stridekick team will get you connected.

Don’t forget to sync everyday. Happy stepping :)

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