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Why Can I No Longer Connect My Jawbone Device?
Why Can I No Longer Connect My Jawbone Device?

Why can't I sync steps from my Jawbone device

Stridekick Team avatar
Written by Stridekick Team
Updated over a week ago

Stridekick no longer supports a connection with Jawbone devices. 

Unfortunately, Jawbone stopped supporting their devices in May 2018 when their system abruptly stopped sending any data. This caused syncing errors in our own system. To avoid further errors in our system, we stopped connecting to Jawbone. 

While Jawbone has made some efforts to stabilize their system, we will not be returning connect ability to their devices.

Though they have yet to make an official announcement, it seems likely that the company will close. Jawbone has been liquidating their assets since 2017.

We’re very sorry we can no longer sync steps from Jawbone. Please visit our Getting Started in Stridekick section of the Help Center for other syncing options.

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