Stridekick

Stridekick’s upcoming Health Connect integration and phasing out Health Platform

Important updates for Samsung Health users

Find answers to common questions and solutions for syncing issues

If you are a new Fitbit user on Stridekick seeking general information to help you get started on the platform, see this new user guide.

Follow these steps to contact our Support Team with questions about the Stridekick platform

What to do if you're not receiving a verification code email, you're seeing an invalid login credentials error, and more

When sending direct messages to friends in Stridekick, please be mindful of these tips to stay safe from scam attempts

Learn what active minutes are and how to earn them in Stridekick

Learn how your stride length can impact your activity data in Stridekick

Learn how you can connect to Stridekick with an iPhone 4, 4s, 5, or 5c

Learn how time zone impacts your challenge scores in Stridekick

Use this guide to reset your password on Stridekick

What to do if you are missing steps a day

What to try if your Fitbit isn't syncing to Stridekick

What to do if your Apple Watch isn’t syncing to Stridekick

What to do if Google Fit isn’t syncing with Stridekick

What to do if your Misfit isn’t syncing to Stridekick

What to do if Samsung Health via Samsung's Health Platform isn’t syncing with Stridekick

What to do if your Withings device isn't syncing to Stridekick

What to do if the Health app on your iPhone isn’t syncing with Stridekick

What to do if your Garmin isn't syncing to Stridekick

Why can't I sync steps from my Jawbone device

Find answers and get help from Intercom Support and Community Experts