š Signs You May Need to Update Your App
Updating to the latest version is one of the easiest ways to fix common problems and get the best experience in Stridekick. š²
If youāre seeing any of the following issues, youāre likely not on the latest version:
š« Canāt log in or verify your email
š Seeing a blank or endlessly loading screen
š Steps or data arenāt syncing, even after refreshing
š§± Challenge invites or Pro features arenāt working
ā Errors that say āOopsā or āSomething went wrongā
š¬ In-app messages or menus not loading correctly
Good news: A quick update usually fixes it!
ā How to Update the Stridekick App
Option 1: Tap into the App Store or Google Play Page
Open your App Store (iPhone) or Google Play Store (Android)
Search for āStridekickā
Tap into the appās full page (donāt just look at the search result!)
If thereās an update available, youāll see a blue or green Update button
Tap Update to install the latest version
Option 2: Update from Your Account Settings in the App Store
On iPhone:
Open the App Store
Tap your profile icon in the top-right corner
Scroll to the Available Updates section
Find Stridekick and tap Update
On Android:
Open the Google Play Store
Tap your profile icon
Tap Manage apps & device
Go to the Updates available tab
Tap Update next to Stridekick
Option 3: Delete and Reinstall the App
Still not seeing an update? Try a clean install:
Delete the Stridekick app from your device
Head to your App Store or Google Play Store
Download Stridekick again
Log in with your same account info
š How to Turn On Automatic App Updates
Make sure youāre always up to date without lifting a finger.
On iPhone:
Go to Settings > App Store
Toggle on App Updates under Automatic Downloads
On Android:
Open the Google Play Store
Tap your profile icon > Settings
Go to Network preferences > Auto-update apps
Choose Over Wi-Fi only or Over any network
Note: Even with auto-updates enabled, it may take a few days for the latest version to roll out. If you're troubleshooting, manual updating is faster.
š Still Having Trouble?
If you've updated your app but you're still experiencing issues, reach out to our Support team with a quick description of whatās going wrong. Weāre happy to help!