We’ve seen many new users joining the Stridekick platform after Fitbit announced they were sunsetting their Adventures, Challenges, and Open Groups on March 27, 2023.

We’ve rounded up the most frequently asked questions from Fitbit users like you so you can hit the ground walking (or running... or dancing 🕺)!

Stridekick is a challenge platform that connects to your favorite fitness tracker and brings people together through fun, motivating fitness challenges. We track steps, distance, and active minutes—that’s it!

Stridekick does not replace your tracker—it simply pulls your activity data from your connected device so you can compete and connect.

Stridekick isn’t a Fitbit clone—it’s a separate platform focused entirely on social wellness and group challenges. While Fitbit has discontinued its challenge features, Stridekick continues to offer community and user-created challenges year-round.

Yes! If you want your Fitbit data to sync to Stridekick, you’ll need to keep your Fitbit account active. We pull data directly from there.

Follow these steps to connect your Fitbit to your Stridekick account. It only takes a minute!

Once connected, you’ll sync by:

❗ Stridekick pulls active minutes, not zone minutes.
Active minutes = 10+ minutes of continuous moderate to intense movement.
Zone minutes = based on heart rate zones (Fitbit-specific).

You can learn more about the difference between the two here.

You can view your active minutes at fitbit.com. Here's an example of what you should see:

You can log activities using:

If you track a workout with your Fitbit device—such as a Walk, Run, or Spinning—any steps, distance, and active minutes tracked by your Fitbit device during your workout will sync to Stridekick. However, Stridekick will not automatically sync the type of workout you completed as a logged activity.

You can learn how to create a challenge in Stridekick here. To invite your friends to join a challenge you've created, please see this article. Only challenge creators can send in-app invites to invite others to join a challenge they created.

Choose from 5 unique challenge modes:

You can learn more about the 5 types of challenges here.

Free Stridekick users can create challenges up to 7 days long. Want longer challenges? Upgrade to Pro.

You’ll have 72 hours (3 days) after your challenge ends to sync any final data.

Nope—grace period is built in and can’t be shortened.

Yes!

You can search for a challenge by using the challenge code. The Challenge Code is the unique string of letters and numbers at the end of every challenge invite link. Learn more about how to find it here.

In addition to challenges you create, it is also possible to join community challenges in Stridekick! These challenges are available to all Stridekick users to join and are created throughout the year. Learn how to join a community challenge here. When you participate in a community challenge, please note that you will need to follow our Community Guidelines.

In addition to joining community challenges, you can join challenges that other Stridekick users have created. To join those challenges, you will need to receive a challenge invite in the app, a challenge invite link, or a challenge code that will allow you into the challenge. Learn more here.

We do not have an option to rematch or duplicate challenges at this time.

While it's only possible to create up to 5 active or upcoming user-created challenges from your account at one time, there is currently no limit on the number of challenges you can join.

You can delete your own messages or photos in a thread by pressing and holding the post, then selecting Delete this message.

You cannot delete entire chat threads, but direct chats will auto-hide after 14 days of no activity.

Challenge chat threads will automatically be removed 10 days after the challenge has ended.

Yes, if you used the in-app invite option, you can cancel invites you sent out if a user hasn't accepted yet. Please follow the steps below to cancel an unaccepted invitation:

Free user-created challenges in Stridekick are limited to a max of 10 participants. Want more participants? Upgrade to Pro.

While most of our users enjoy using chat to cheer each other on, you may occasionally see a message that is unsportsmanlike. Maintain a positive community experience by reporting messages that are negative or offensive. You can learn how to report a user or chat message here.

You can learn how to adjust your profile privacy settings from here. You can also review the FAQ section at the bottom to learn what users can see in the app based on your profile privacy level.

We do not have an option to import contacts, so you will need to add friends by sending invites to friends directly. You should be able to search for friends by username or first and last name in Stridekick. You can learn more here.

The Stridekick mobile and web apps are currently available in English, Spanish, and Canadian French. You can learn how to adjust your language in Stridekick to one of these 3 options here.

We’re here for you! 📩 Contact our Support Team
Our team replies Monday–Friday, 9am–5pm CT.

Happy stepping, and welcome to the Stridekick community! 🎉