Once youāve upgraded to Pro, you might want to change or check on your subscription details from time to time. The good news? If you upgraded through the app, itās all easily managed through your deviceās app storeāeither Apple or Google.
For large groups, contact your dedicated Account Manager.
For Friends and Family Plans (10, 20, 50 Participants)
š§ Managing Your Subscription on iPhone:
Option 1
Open your iPhone Settings
Tap your Apple ID (your name at the top)
Tap Subscriptions
Find and select Stridekick
From here you can:
View your current plan
Switch to a different plan
Cancel or resubscribe
Option 2
Open the Stridekick app
Tap the ā° menu icon in the top left corner
Tap the āManage Subscription buttonā
From here you can:
View your current plan
Switch to a different plan
Cancel or resubscribe
š§ Managing Your Subscription on Android:
Option 1
Open the Google Play Store
Tap your profile icon
Go to Payments & Subscriptions ā Subscriptions
Select Stridekick
From here you can:
View your current plan
Change plans
Cancel your subscription
Option 2
Open the Stridekick app
Tap the ā° menu icon in the top left corner
Tap the āManage Subscription buttonā
From here you can navigate to pages where you can:
View your current plan
Switch to a different plan
Cancel or resubscribe
š” Need to update billing info?
Your billing and payment method is managed by the App Store or Google Play, not Stridekick directly. If you need to change your payment method or fix a billing issue, do that in your phone subscription settings.
For Unlimited Plans (51+ Participants)
If you have an unlimited plan, youāll need to contact your Account Manager to manage or cancel your subscription.