Need to switch to a new device? No problem—changing your fitness tracker in the Stridekick app is quick and easy.
📱 How to Change Your Device
Go to your Dashboard
Tap the menu bars (☰) in the top-left corner
Select My Device from the Utility Panel
Scroll down and tap the Device field
Select your new device from the list and follow the prompts
Confirm your connection
✅ Once connected, your new device will be active right away.
❓Will I Lose My Previous Data?
Nope! You won’t lose any activity data you’ve already synced.
However, to avoid losing steps on the day you switch, we recommend:
🔄 Switching early in the morning before you start stepping, or
🕓 Switching at the end of the day after syncing from your old device
Stridekick only pulls data from one device per day (the one with the higher total). We don’t combine data from two devices on the same day.
🔍 Need Help Connecting a New Device?
Looking for step-by-step instructions?
Check out our Getting Started articles for help connecting popular devices like:
💬 Still Stuck?
Reach our Support Team—we’re here to help you get connected and stepping in no time!