Stridekick

Follow these steps to contact our support team with questions about the Stridekick platform

How Do I Contact Customer Support?

Stridekick Team

Fix bugs, device problems, and app errors.

🚧 Troubleshooting & Tech Support

If you are a new Fitbit user on Stridekick, welcome! This guide provides general information to help you get started on the platform.

New user guide for Fitbit users

Learn how to use Stridekick with older iPhone models.

I Have an iPhone 4, 4s, 5, or 5c - What Are My Options?

How to Sync Samsung Health with Stridekick (Updated Guidance)

Important updates for Samsung Health users

📱 Device or App-Specific Issues

Not receiving a verification code? Seeing an error message? You’re not alone—here are the most common issues and how to fix them.

Troubleshooting Log in and Sign up Issues in Stridekick

Use this guide to reset your password and get back into your Stridekick account.

I Forgot My Password. How Do I Reset It?

🔐 Login & Access Issues

Find answers and get help from Intercom Support and Community Experts

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