Troubleshooting and Support

Find answers to common questions and solutions for syncing issues

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18 articles in this collection
Written by Stridekick Team
Syncing Issues

I am missing some or all of my steps for a day!

What to do if you are missing steps a day
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Written by Stridekick Team
Updated over a week ago

My Fitbit isn't Syncing to Stridekick

What to try if your Fitbit isn't syncing to Stridekick
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Written by Stridekick Team
Updated over a week ago

My Apple Watch isn’t Syncing to Stridekick

What to do if your Apple Watch isn’t syncing to Stridekick
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Written by Stridekick Team
Updated over a week ago

Google Fit isn’t Syncing to Stridekick

What to do if Google Fit isn’t syncing with Stridekick
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Written by Stridekick Team
Updated over a week ago

My Misfit isn't Syncing to Stridekick

What to do if your Misfit isn’t syncing to Stridekick
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Written by Stridekick Team
Updated over a week ago

Samsung Health (via Samsung’s Health Platform) isn’t Syncing to Stridekick

What to do if Samsung Health via Samsung's Health Platform isn’t syncing with Stridekick
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Written by Stridekick Team
Updated over a week ago

My Withings isn't Syncing to Stridekick

What to do if your Withings device isn't syncing to Stridekick
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Written by Stridekick Team
Updated over a week ago

My iPhone (Health app) isn't Syncing to Stridekick

What to do if the Health app on your iPhone isn’t syncing with Stridekick
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Written by Stridekick Team
Updated over a week ago

My Garmin isn't Syncing to Stridekick

What to do if your Garmin isn't syncing to Stridekick
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Written by Stridekick Team
Updated over a week ago

Why Can I No Longer Connect My Jawbone Device?

Why can't I sync steps from my Jawbone device
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Written by Stridekick Team
Updated over a week ago