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How to Manage Teams in SuperDash

How to manage, edit, delete, and monitor teams throughout your challenge.

Updated over a week ago

If your challenge uses Team Leaderboard or Team Virtual Race mode, you’ll see a Teams section on your Challenge Overview page. From here, you can create and manage teams in Superdash.


What Unlimited admins can do (always)

No matter which team creation option you choose during setup — Admins Create Teams or Participants Create Teams — you as the admin can always:

  • Create new teams

  • Edit team names

  • Edit team images

  • Delete teams

  • Remove participants from teams

Admins retain full control, even if participants are allowed to create teams on their own inside the app.


Managing Teams After They Are Created

Once teams are created, the Manage Teams page displays a table containing:

  • Team names

  • Total members

  • Daily step averages

  • Total steps

From here you can:

  • Search for teams

  • Open teams to manage members

  • Run reports

  • Create additional teams


Editing Team Details

Admins can update team information at any time.

  1. Open the Manage Teams page

  2. Click the team you want to edit

  3. Select Edit Team Details

4. Update the team name

5. Upload or change the team avatar

6. Upload or change the team cover image

7. Click Save Changes


Removing Users From a Team

If a participant needs to move teams, remove them from their current team first.

  1. Open the Team Detail page

  2. Select the participant

  3. Click Remove

4. Confirm removal

After removal, the participant can be added to another team.


Deleting a Team

If a team is no longer needed, admins can delete it.

  1. Open the Team Detail page

  2. Click Delete Team

3. Confirm deletion

⚠️ Deleting a team removes all members from that team.

Participants will remain in the challenge but will no longer belong to a team.

You can also delete a team from the Manage Team Page by selecting a team in the table to reveal the Delete button.


How do my participants join teams?

Participants must first join the challenge, then join a team.

Team joining happens inside the Stridekick mobile app, not in SuperDash.

Here’s how it works:

1. Participants join the challenge

Using your invite link or challenge code, participants join your challenge through the Stridekick app.

2. If your challenge uses team mode…

They will automatically see a team prompt once — guiding them to join or create a team:

  • If you selected Admins Create Teams
    → Participants choose from the list of teams you created.

  • If you selected Participants Create Teams
    → Participants can either
    a) join an existing team, or
    b) create a new one (with a team name and emoji/icon).

This prompt appears one time, right after joining the challenge.

Participants can also revisit the team-selection page later from the challenge detail screen.


What if participants skip the prompt?

If someone bypasses the initial team join screen, they can still join a team by:

  • Opening the challenge in the Stridekick app

  • Selecting the Teams tab (or team prompt banner)

  • Choosing or creating a team from there

Admins can monitor team membership in SuperDash as participants join.


Can participants manage teams?

Participants cannot:

  • Change team settings

  • Edit team names

  • Edit team images

  • Remove teammates

Those abilities remain admin-only.


Tips for smooth team set-up

  • Use clear team names so participants know where to join.

  • If you want structured teams (e.g., “Marketing,” “Engineering,” “HR”), choose Admins Create Teams.

  • If you want creativity and fun, choose Participants Create Teams.

  • Share team instructions in your kickoff email: “Join the challenge in the app — then follow the prompt to join your team.”

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