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How to Sync Your Withings to Stridekick

Withings connected? Here’s how to make sure your steps, distance, and active minutes sync smoothly.

Stridekick Team avatar
Written by Stridekick Team
Updated over a week ago

Now that you’ve connected your Withings, learn how to sync steps, distance, and active minutes to Stridekick. We’ll also show you how to make sure you’ve got data available to sync! ⌚

🔁 Syncing from the Health Mate App

  1. Open the Withings Health Mate app on your phone.

  2. This will sync your latest activity data to the Withings cloud.

  3. Now, open the Stridekick app.

  4. Look for the “Last synced:” message at the top of the screen to confirm your sync.

✅ We recommend syncing your Withings app and opening Stridekick once a day during your challenge.

⏳ Don’t Miss the Grace Period

All Stridekick challenges include a 72-hour grace period after the challenge ends.
Be sure to sync your steps before time runs out!

🧐 What If Steps Aren’t Syncing?

If your steps, distance, or active minutes aren’t showing in the Withings cloud, Stridekick can’t sync them.

✅ Here's what to do:

  1. Open your Withings account in a browser.

  2. Check if your activity data appears there.
    → If you see steps, they’re in the cloud and ready to sync to Stridekick.

Still not syncing? Check out these troubleshooting tips for Withings users or reach out to our Support team. We're happy to help!

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