Now that you’ve connected the Health app to Stridekick, learn how to sync your data to Stridekick. We’ll also show you how to make sure you’ve got data available to sync!
🔁 Syncing from the Stridekick App
Open the Stridekick app on your iPhone.
That’s it! Your steps will sync automatically from the Health app.
Look for the “Last synced:” message at the top to confirm your sync.
✅ Tip: Open the app at least once a day during challenges to keep your data up to date.
⏳ About the Grace Period
All Stridekick challenges include a 72-hour grace period after the challenge ends.
Make sure to sync during that time so your final steps count!
📲 Where Does Stridekick Get My Data?
Stridekick pulls your step and distance data from the Apple Health app.
Your iPhone can track steps and distance on its own — no extra device needed.
You can also connect other apps or devices (like Polar, Pebble, or Xiaomi) to Apple Health.
Just make sure the activity data is visible in the Health app, or it won’t sync to Stridekick.
Note: Active Minutes won’t show in Stridekick if you're using only your iPhone to track activity. That’s because Active Minutes require heart rate data, which the iPhone alone can’t provide.
To get Active Minutes:
You’ll need a wearable device with a heart rate sensor, like an Apple Watch, Fitbit, Garmin, or Samsung Watch.
Or, contact our team and we can enable manual entry so you can track Active Minutes yourself. Learn more about Active Minutes here.
❗Not Seeing Your Steps?
Data only partially syncing or missing a metric? Troubleshooting tip: Check your Apple Health data source priority
If you have more than one device or app connected to Apple Health (like your iPhone, Apple Watch, or Fitbit app), your step counts may come from the wrong source.
Open the Health app on your iPhone
Tap your step count under “Today”
Scroll down and tap Data Sources & Access
Tap Edit (top right)
Use the three lines (≡) to drag your preferred device (for example, Apple Watch) to the top.
Tap Done to save
Repeat this process for Distance and Exercise Minutes if needed. This makes sure Stridekick pulls your data from the right place.
If your steps or distance still aren’t showing in Apple Health, they can’t sync to Stridekick. Check out these iPhone Health app troubleshooting tips or reach out to Support — we’re here to help!