Now that you’ve connected your Garmin device, learn how to sync steps, distance, and active minutes to Stridekick. We’ll also show you how to make sure you’ve got data available to sync!
The Syncing Process
To sync to Stridekick, you first need to open your Garmin Connect app and click the circular syncing symbol at the top right. This will pull your most recent activity data into Garmin’s cloud server, which is where Stridekick gets your steps.
When your totals have synced to the Garmin cloud server, the white ring at the top of your screen should be a complete circle.
Once you’ve refreshed the Garmin app, open your Stridekick app and wait to see a ‘Last synced:' message to confirm that you’ve synced to Stridekick.
If you're syncing from the Stridekick website, you'll need to click the green Sync button at the top right to sync. We recommend syncing by refreshing your Garmin totals and then opening the Stridekick app or pressing the green Sync button at least once a day during your challenge.
All Stridekick challenges have a 72-hour grace period after the challenge ends to give you extra time to sync your final steps, so make sure you sync before the grace period is up.
What if Steps Aren’t Showing in Garmin Connect?
If steps, distance, or minutes aren’t in your Garmin cloud server, then they can’t sync to Stridekick. You can confirm that you have data available for Stridekick to sync by logging in here to see if your Garmin device’s activity is in the cloud server.
If activity data isn’t showing in your Garmin cloud server or syncing correctly to Stridekick, please see these troubleshooting tips for Garmin users.