All CollectionsTroubleshooting and Support
By Stridekick1 author9 articles
New user guide for Fitbit users
How Do I Contact Customer Support?
Troubleshooting Log in and Sign up Issues in Stridekick
Identifying Scams or Scammers in Stridekick
What are Active Minutes and How Do I Earn Them?
How Does My Stride Length Affect My Challenge?
I Have an iPhone 4, 4s, 5 or 5c. What are My Options?
How Does Time Zone Affect My Challenges?
I Forgot My Password. How Do I Reset My Password?