Stridekick

Follow these steps to contact our support team with questions about the Stridekick platform

How Do I Contact Customer Support?

If you are a new Fitbit user on Stridekick, welcome! This guide provides general information to help you get started on the platform.

What to do if you're not receiving a verification code email, you're seeing an invalid login credentials error, and more

When sending direct messages to friends in Stridekick, please be mindful of these tips to stay safe from scam attempts

Learn what active minutes are and how to earn them in Stridekick

Learn how your stride length can impact your activity data in Stridekick

Learn how you can connect to Stridekick with an iPhone 4, 4s, 5, or 5c

Learn how time zone impacts your challenge scores in Stridekick

Use this guide to reset your password on Stridekick

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