Stridekick

Don’t panic—here’s what to check if your steps are missing from Stridekick.

I’m Missing Some or All of My Steps for a Day!

What to do if Health Connect isn’t syncing with Stridekick

Google Health Connect Isn’t Syncing to Stridekick? Let’s Fix That.

What to do if the Health app on your iPhone isn’t syncing with Stridekick

iPhone (Health App) Isn’t Syncing to Stridekick? Let's Fix That.

What to try if your Fitbit steps aren’t showing in Stridekick

Fitbit Isn’t Syncing to Stridekick? Let's Fix That.

What to do if your Apple Watch steps aren’t showing in Stridekick

Apple Watch Isn’t Syncing to Stridekick? Let's Fix That.

What to do if your Withings device isn't syncing to Stridekick

Withings Isn't Syncing to Stridekick? Let's Fix That.

What to do if Samsung Health via Samsung's Health Platform isn’t syncing with Stridekick

Samsung Health Isn’t Syncing to Stridekick? Let's Fix That

What to do if your Garmin isn't syncing to Stridekick

Garmin Isn't Syncing to Stridekick? Let's Fix That.

As of Spring 2023, Misfit shut down support for their platform, which means Stridekick can no longer connect to or sync from Misfit devices.

Why Can’t I Connect My Misfit Device Anymore?

We no longer recommend using the Health Sync app. Here’s what to do instead.

What happened to Health Sync for Samsung Health users?

Google Fit was discontinued in June 2025. To continue syncing your steps, switch to Health Connect.

What happened to Google Fit?

Stridekick Team

If your device isn't syncing? Here you can troubleshoot why

⚠️ Syncing Problems

Find answers and get help from Intercom Support and Community Experts

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