Stridekick

The new Stridekick app is set to launch December 2019! Here are the answers to our frequently asked questions.

Stridekick 2.0 FAQ

Stridekick Team

Here you'll find information on how to use Stridekick

Using Stridekick

Quickly locate your challenges and challenge invites from the Challenges tab

Navigating the Challenges Tab

Learn how to navigate the Stridekick mobile dashboard

Navigating Stridekick's Mobile Dashboard

Learn how to view your challenge scores and content on the Stridekick website

Navigating Stridekick's Web Dashboard

Learn about announcements, including where to find current and past announcements on the mobile app and website

How to Access Announcements

Navigation Basics

Learn how to create your own daily habit challenge from the Stridekick mobile app

How to Create a Daily Habit Challenge

Learn more about Stridekick's challenge modes

User-Created Challenge Types

Learn how to adjust your challenge goal, start date, duration, name, and description

How to Edit a Challenge as Challenge Creator

Learn how to invite friends to join your challenges in Stridekick

How to Invite Friends to Join Your Challenges

Learn how to create and delete user-created challenges in the Stridekick mobile app

How to Create and Delete User-Created Challenges

Instructions on how to remove yourself from a challenge in Stridekick

How to Leave a Challenge

Learn more about our 3-day grace period rules that apply by default to all challenges

Understanding Grace Period Rules

Learn how to respond to challenge invites from the Stridekick dashboard

How to Respond to a Challenge Invite

User-Created Challenges

Learn how to join a community challenge from the Stridekick dashboard

How to Join a Community Challenge from the Stridekick Dashboard

Learn how to access, like, and comment on content shared in a community challenge

Navigating Content in a Community Challenge

Learn how to mark actionable content posts as complete. Also, learn how to view previously completed content from the Stridekick mobile app

How to Mark Content as Complete

Learn how the Leaderboard, Team Leaderboard, and Team Virtual Race modules are scored

Scoring Guide: Leaderboard and Team Challenge Modules

Learn how to add yourself to a team and how to change teams before your challenge begins for a Team Leaderboard challenge

How to Join a Team in Team Leaderboard

Learn how to create a team for a Team Leaderboard challenge

How to Create a Team in a Team Leaderboard Challenge

Community Challenges

Learn how to mute all in-app and push notifications for a specific challenge or team chat thread from the mobile app

How to Mute a Challenge or Team Chat from the Mobile App

Learn how to remove offensive messages from chat and report users

Reporting Messages and Users

Find out how to chat with fellow challenge participants, teammates, and friends in Stridekick

Using the Chat Feature in Stridekick

Find out how to send, respond to, and cancel friend requests, how to unfriend, and how to send direct chat messages to friends

Using the Friends Feature in Stridekick

Learn how to view and earn Badges in the Stridekick mobile app

How to View and Earn Badges

Using Chat, Friends, and Badges

Access your activity and challenge history, badges, settings, and change your cover photo from your profile in the mobile app

Navigating Your Mobile Profile

View your weekly, monthly and yearly activity averages with Activity Insights on our website at app.stridekick.com

Activity Insights (Web Only)

Follow these steps to edit your username, password, email, profile picture, cover photo, privacy settings, and more

How Do I Edit My Profile?

Learn how to adjust profile privacy in Stridekick, and what data is shown to other users on the platform

Profile Privacy in Stridekick

Use this article to edit your fitness tracking device preference to a new device

How Can I Change My Fitness Tracking Device?

Learn how to change your password in Stridekick

How Do I Change My Password?

Learn how to change your time zone in Stridekick

How Do I Change My Time Zone?

Learn how to delete your Stridekick account here

How Do I Delete My Account?

Follow these steps to adjust your push notifications in Stridekick

How to Adjust your Push Notifications Preferences

Learn how to change the language in the Stridekick app between English, Spanish, or Canadian French

How to Change the Language in Stridekick

Your Profile and Account Settings

Find answers and get help from Intercom Support and Community Experts

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